Support You Need
ICN has been in the business of helping clients
do better deals for more than 30 years. From the client’s
perspective that means immediate support on any deal that needs
doing. Whether it’s a high risk, high dollar procurement
or more mundane deals that are creating a logjam, we have the
people and the expertise to ensure positive results.
type or level of support you require, our experienced professionals
can help you find the solutions that are right for your organization.
We offer a wide range of services from deal-specific assistance
to general procurement support. Our experience, powerful tools
and proven direction provide deal management that puts you
in control so you get what you pay for every time you deal.
Most organizations benefit when they take
the time to determine the quality of their current procurement
process. To establish your company’s baseline, we can execute
a Procurement Assessment. After completing a survey, we’ll
prepare a white paper that includes a recommended strategy for
achieving best practices. Then, we can work with you to develop
a customized plan to accomplish your goals.
ICN offers several options to meet your needs.
If you require substantial assistance, we can provide one or
more consultants to act as your interim procurement team. Or,
we can augment your department with consultants who will work
with and mentor your people. Yet another option is to engage
our consultants to coach your team and review its progress regularly.
This solution provides your people with the experience of facing
vendors while ICN’s expertise is available should a problem
A Virtual Resource
resource capability allows us to work smarter and more cost effectively
for you. Located across the country, our consultants can work on your projects
remotely, on an as-needed basis. A Virtual Resource can provide quality assurance
or customize a contract. An important capability is the review, audit and
analysis of key procurement documents, from RFPs to SOWs. Based on your specific
needs, we’ll recommend the Virtual Resource that’s right for
We can develop documents for you, designed for
a specific deal. However, rarely does a deal document need to
be fully custom developed. Our consultants have access to document
templates and models from the ICN Deal Repository. This reference
library includes valuable information and samples such as position
papers, checklists, negotiation strategies and other “lessons learned” material.
With the benefit of this material, you can reduce development costs, minimize
risk and ensure access to state-of-the-art thinking.
User Form Contracts
Experience has shown that world-class organizations
use their own customer-focused form agreements rather than reacting
to or accepting a vendor contract. There’s
no doubt that you can do better deals when you use your own contracts. You
can gain that advantage with one or more of our user form contracts. Our
library of agreements includes:
- Equipment Purchase
- Equipment Master Lease
- Data Center Outsourcing
- Desktop Outsourcing
- Consulting Services
- Software Development
- Software Licensing
- Application Services Provider
- Master IT
There is much to be gained by
including our Contracts Lab workshop in a training program for
selected members of your procurement team. You’ll have
the benefit of contracts written to minimize risk and maximize cost savings,
and your people will have an opportunity to improve their skills and overall
Managed Acquisition Process
ICN’s Managed Acquisition Process™ (MAP™) is a highly acclaimed
methodology based on acquisition by prioritized objectives. A 12-step negotiating
strategy, the MAP has been implemented by hundreds of clients, resulting in
their doing better deals and managing deals better. Numerous organizations
have assimilated the MAP methodology into their corporate culture.
Many clients have found that an Executive
Briefing is important to the procurement process. Our briefing
focuses on the integral role of effective technology procurement
in helping to meet overall business objectives. It also ensures
that executives, senior managers and end users understand their roles in
the procurement process. The greatest successes achieved in implementing
the MAP are those that are supported throughout the organization.
|ICN’s experience, powerful tools
and proven direction can put you in control. You’ll
do better deals and manage those deals better.