Level setting

1. Cloud computing – yesterday, today, and tomorrow
2. Types of Clouds
3. Types of Cloud-services
   
4. Impact of domestic/global cloud computing
5. What cloud computing is not
   

Business case for clouds

1. Cost of entry
2. Start up time and entry speed
3. Cost of ongoing operations
4. Scalability of service
5. Buying only needed amount
6. IT department size
7. Level of IT expertise required
   

Lost in the clouds

1. Gimmicks and Gotchas galore
2. Service failures
3. Data breaches
4. Hidden costs
5. No or little customer control
6. One-flavor-for-all customers
7. Pricing models
8. Regulatory compliance nightmares
9. Dumbing down your company expertise
10. Service provider leverage – are the "hooks in deep?"
11. Escaping—how and at what price?
12. Others

Solution Overview: Lifting the Fog

Cloud-contracting Process

1. Find and engage Cloud-service stakeholders
   1. Cloud-contracting Advisory Team
   2. Cloud-contracting Table Team
2. Collect and prioritize Cloud-service objectives
   1. Results vs resources in Cloud deals
   2. Gather Cloud-service objectives
   3. Assess objective-related risks
   4. Rate & prioritize cloud-service objectives\
3. Address identified Cloud-service risks
4. Design cloud-service levels
5. Secure cloud-stakeholder approvals
6. Develop cloud contracting documents
   1. Cloud-specific contract issues
   2. Other Cloud-related contract issues
   3. Katz and other critters
   4. Hidden "Gotchas" in Provider cloud contracts
7. RFP the cloud and its alternatives
8. Evaluate cloud-service proposals and alternates
9. Negotiate the silver linings
   1. Create negotiation strategies for Cloud contracting
   2. Develop negotiation leverage for Cloud contracting
   3. Overcome Cloud-provider ploys
10. Manage your cloud services
    1. Implementation projects
    2. Contract enforcement
    3. Provider-customer relationship management

Cloud survival guide – Identify and address cloud specific risks

1. Secure your data at ALL costs
2. Protect your IP rights
3. Design for technical cloud-service failure
   
4. Contract for cloud-service failure
   
5. Have a clear cloud-contracting philosophy
   
6. Use competition among cloud-providers
   
7. Use competition between clouds and non-cloud alternatives
8. Have a clearly defined, planned, and executable exit strategy
9. Contract for cloud-results not just resources
   
10. Manage your cloud services
11. Enforce your Cloud contract
12. Manage your Cloud-Provider relationships